The Team

Mark Scarbrow – Director


Mark Scarbrow – Director

Mark has worked in the employment industry since 1989, his experience encompassing all aspects of the business. He is an experienced recruiter of both temporary and permanent staff as well as an accomplished outplacement consultant and careers Advisor.

A co-founder of Optimum Potential in 1990, Mark built the company into the most successful and reputable recruitment business in the engineering industry. He continues to operate as a permanent recruiter, personally handling campaigns for clients in various markets including aviation, manufacturing, building services and waste management and in addition is an experienced head hunter, who regularly completes senior level assignments.

Mark’s outplacement experience covers many industries and levels of seniority and additionally he works as careers advisor to The Premier League, assisting the UK’s elite academy footballers in alternative career planning.

Mark is responsible for leading OSS, ensuring that our service continues to evolve to meet the changing needs of our customers.

Call Mark on 01276 475798 or 07768 736951

Email Mark

Karen Scarbrow – Director

Karen Scarbrow – Director

With extensive experience in Administration, Recruitment and HR Karen manages the Events/Hospitality Division, and is the first point of contact for HR/Payroll queries whilst keeping the office running smoothly.

Call Karen on 01276 475798 or 07825 742127

Email Karen

Francesca Hanlon – Senior Consultant: Commercial

Francesca Hanlon - Senior Recruitment Consultant, Commercial

Francesca Hanlon – Senior Recruitment Consultant, Commercial

Francesca has over 12 years experience in placing senior and entry level staff both in the UK and internationally. Practiced in the development of strong relationships with candidates and clients alike, she strives to achieve a detailed understanding of both client and candidates requirements, ensuring the best match for both parties.

Francesca specialises in both temporary and permanent commercial staff over a variety of industries covering a wide range of areas including Sales, Marketing, Customer Service and Research. Whether you are seeking short or long term assistance, she is fully capable of supporting you with your search!

For commercial recruitment please call Francesca on 01276 475798 or 07713 327026

Email Francesca

Jane Blackburn – Payroll & Accounts Administrator

Jane Blackburn – Payroll and Accounts Administrator

Jane’s sound background in Finance and Administration makes her an invaluable member of the Team, with responsibility for all things related to Accounts.


Ruby – Office Cockapoo

Ruby is the office cockapoo and performs many vital functions, such as shredding paper, helping staff with lunches and snacks, greeting visitors and having her tummy tickled.